REIMAGINING COMMUNICATION THEORY FOR ARTIFICIAL INTELLIGENCE, DIGITAL MEDIA, AND PARTICIPATORY PUBLIC ENGAGEMENT
Keywords:
Artificial Intelligence, Communication Theory, Digital Media, Participatory Public Engagement, Algorithmic Communication, Communication Framework, AI-Augmented Participatory Communication Framework (AI-APCF)Abstract
The rapid convergence of Artificial Intelligence (AI), digital media, and participatory public engagement has fundamentally transformed contemporary communication, challenging assumptions that have traditionally underpinned communication theory. While classical communication theories continue to provide valuable explanations of message transmission, media influence, audience behaviour, innovation diffusion, and democratic participation, they were largely developed within communication environments characterised by human-centred interaction and institutional media systems. The review demonstrates that contemporary communication is increasingly shaped by the reciprocal interaction of human communicators, AI systems, digital platforms, algorithmic infrastructures, and participatory publics, thereby exposing theoretical gaps that individual classical theories cannot adequately explain in isolation. In response, the paper proposes the Artificial Intelligence-Augmented Participatory Communication Framework (AI-APCF) as an integrative conceptual model that redefines communication as an adaptive socio-technical ecosystem governed by continuous interaction, participatory engagement, adaptive feedback, and ethical governance. The framework extends communication scholarship by incorporating algorithmic mediation, AI-enabled communicative agency, and ethical responsibility into mainstream communication theory while preserving the enduring insights of classical theoretical traditions. The paper concludes that the future relevance of communication theory depends on interdisciplinary integration rather than theoretical replacement and recommends empirical validation of the proposed framework across diverse communication contexts.
References
Abdujabbarovna, G. M. (2026). The impact of AI-assisted content creation on PR effectiveness. American Journal of Social Sciences and Humanity Research. https://doi.org/10.37547/ajsshr/volume06issue06-05
Angelis, C. D. (2026). The algorithmic capture of public opinion: Social control and artificial intelligence, from the Chicago School to algorithmic agenda setting. Aposta: Revista de CienciasSociales. https://doi.org/10.23900/ra.v24i116.1416
Braun, V., & Clarke, V. (2021). Thematic analysis: A practical guide. SAGE.
Bucher, T. (2021). If...then: Algorithmic power and politics. Oxford University Press.
Castells, M. (2010). The rise of the network society (2nd ed.). Wiley-Blackwell.
Couldry, N., &Hepp, A. (2017). The mediated construction of reality. Polity Press.
Deuze, M. (2021). On the ‘grand narrative’ of media and mass communication theory and research: A review. El Profesional de la Información. https://doi.org/10.3145/epi.2021.ene.05
Dwivedi, Y. K. (2023). “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management, 71, 102642. https://doi.org/10.1016/j.ijinfomgt.2023.102642
George, A. L., & Bennett, A. (2005). Case studies and theory development in the social sciences. MIT Press.
Graefe, A. (2016). Guide to automated journalism. Tow Center for Digital Journalism.
Habermas, J. (1989). The structural transformation of the public sphere. MIT Press.
Jaakkola, E. (2020). Designing conceptual articles: Four approaches. AMS Review, 10(1–2), 18–26. https://doi.org/10.1007/s13162-020-00161-0
Jenkins, H. (2006). Convergence culture: Where old and new media collide. New York University Press.
Katz, E., Blumler, J. G., &Gurevitch, M. (1973). Uses and gratifications research. Public Opinion Quarterly, 37(4), 509–523. https://doi.org/10.1086/268109
Lasswell, H. D. (1948). The structure and function of communication in society. In L. Bryson (Ed.), The communication of ideas (pp. 37–51). Harper & Brothers.
McCarthy, J., Minsky, M. L., Rochester, N., & Shannon, C. E. (2006). A proposal for the Dartmouth Summer Research Project on Artificial Intelligence. (Original work published 1955).
McCombs, M. E., & Shaw, D. L. (1972). The agenda-setting function of mass media. Public Opinion Quarterly, 36(2), 176–187. https://doi.org/10.1086/267990
McLuhan, M. (1964). Understanding media: The extensions of man. McGraw-Hill.
McQuail, D. (2010). McQuail’s mass communication theory (6th ed.). SAGE.
Miller, M., Sehat, C. M., & Jennings, R. (2024). Leveraging AI for public health communication: Opportunities and risks. Journal of Public Health Management and Practice, 30(4), 616–618. https://doi.org/10.1097/PHH.0000000000001986
Nwalo, K. I. N. (2011). Research methods in library and information science. Stirling-Horden.
Rogers, E. M. (2003). Diffusion of innovations (5th ed.). Free Press.
Russell, S., &Norvig, P. (2021). Artificial intelligence: A modern approach (4th ed.). Pearson.
Shannon, C. E., & Weaver, W. (1949). The mathematical theory of communication. University of Illinois Press.
Şenyapar, H. N. D. (2024). Artificial intelligence in marketing communication: A comprehensive exploration of the integration and impact of AI. Technium Social Sciences Journal, 55. https://doi.org/10.47577/tssj.v55i1.10651
UNESCO. (2021). Recommendation on the ethics of artificial intelligence. UNESCO.
vanDijck, J., Poell, T., & de Waal, M. (2018). The platform society: Public values in a connective world. Oxford University Press.
Vial, G. (2019). Understanding digital transformation: A review and a research agenda. The Journal of Strategic Information Systems, 28(2), 118–144. https://doi.org/10.1016/j.jsis.2019.01.003
Zakaria, N. A., Adriana, D., Budi, D. S., Mardiana, M., Rafika, A. S., &Asmawati, A. (2025). Innovating communication adaptation on social media using AI-based decision support systems. International Transactions on Artificial Intelligence (ITALIC), 3(2). https://doi.org/10.33050/italic.v3i2.795
Zuboff, S. (2019). The age of surveillance capitalism: The fight for a human future at the new frontier of power. PublicAffairs.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Author

This work is licensed under a Creative Commons Attribution 4.0 International License.

